Cookie Policy
Cookie Policy
Learn which cookies and similar technologies HavenPay uses, why we use them, how long they last, and how you can control non-essential cookies.
1.Introduction
This Cookie Policy explains how HavenPay (the operator of havenpay.io) (“HavenPay”, “we”, “us”) uses cookies and similar technologies on https://www.havenpay.io and related Services. It should be read with our Privacy Policy.
Cookies are small text files stored on your device. Similar technologies include local storage, session storage, pixels, and software development kits that store or access information on your device.
2.Why we use cookies
- Operate core features such as authentication, security, load balancing, and preference storage.
- Understand how the website is used so we can improve performance and content.
- Measure marketing campaign effectiveness where you have consented.
- Remember choices you make, such as cookie preferences and localisation settings.
3.Types of cookies we use
Strictly necessary cookies
These cookies are essential for the website and Services to function. They enable security, session management, network management, and accessibility. They do not require consent under the Privacy and Electronic Communications Regulations (PECR) / ePrivacy rules, but we still describe them here for transparency.
- Session and authentication cookies that keep you signed in securely.
- Load-balancer and infrastructure cookies that route traffic.
- Cookie consent storage that records your choices.
- CSRF and fraud-prevention tokens that protect forms and APIs.
Functional cookies
These cookies remember choices you make (for example language or dismissed notices) to provide a more personalised experience. Where required, we request consent before setting them.
Analytics cookies
These cookies help us understand visit counts, traffic sources, and feature usage in aggregate. We configure analytics tools to minimise Personal Data where feasible (for example IP truncation). Consent is obtained where required before non-essential analytics cookies are set.
Marketing cookies
These cookies may be set by us or advertising partners to measure campaign performance and, where applicable, to deliver relevant messages. They are only set with your consent where required by law. You can withdraw consent at any time.
4.Session vs persistent cookies
Session cookies expire when you close your browser. Persistent cookies remain for a defined period or until you delete them. Retention periods vary by purpose; authentication cookies are typically short-lived relative to analytics cookies.
5.Third-party cookies
Some cookies are placed by third parties that provide analytics, customer support, or marketing services. Those third parties may process data under their own privacy policies. We select vendors carefully and require appropriate contractual protections for Personal Data.
Embedded content (for example videos or maps, if used) may set their own cookies. We recommend reviewing third-party policies when interacting with embedded content.
6.How to control cookies
Where a consent banner or preference centre is available, you can accept or reject non-essential cookies and change your mind later. Strictly necessary cookies cannot be disabled through the banner because the Services would not function correctly without them.
You can also control cookies through your browser settings, including blocking or deleting cookies. Blocking strictly necessary cookies may prevent sign-in or checkout features from working.
- Chrome: Settings → Privacy and security → Cookies and other site data.
- Firefox: Settings → Privacy & Security → Cookies and Site Data.
- Safari: Settings → Privacy → Manage Website Data.
- Edge: Settings → Cookies and site permissions.
7.Do Not Track and global privacy controls
Some browsers offer “Do Not Track” signals. There is no consistent industry standard for responding to these signals. Where a Global Privacy Control (GPC) or similar legally recognised preference signal is required to be honoured for certain selling/sharing activities, we will treat it in line with applicable law. We do not sell Personal Data.
8.Updates
We may update this Cookie Policy when our practices or technologies change. The effective and last-updated dates appear at the top of the page. Material changes will be highlighted where appropriate.
9.Contact
Questions about cookies or privacy: privacy@havenpay.io.
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